Privacy Policy

Effective Date: August 18, 2025.

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At Neighborhood Pet Pals, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you share when using our website and services.

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Information We Collect

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When you visit our site or book a service, we may collect:

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• Contact details (name, email, phone number, address)

• Pet information (name, breed, needs, preferences)

• Payment details (processed securely through our payment provider)

• Website usage data (cookies, browser type, pages visited)
   

How We Use Your Information

 

We use your information to:

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• Schedule and provide pet care services

• Send updates, invoices, or appointment reminders

• Improve our website and customer experience

• Communicate important service updates or policy changes

 

We will never sell or rent your personal information to third parties.

 

Cookies

 

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some parts of the site may not work properly.

 

Data Security

 

We take appropriate steps to protect your information from unauthorized access or disclosure. Payments are processed through trusted third-party providers who maintain secure, encrypted systems.

 

Your Rights

 

You may request to access, update, or delete your personal information at any time by contacting us at hi@neighborhoodpetpals.com

 

Changes to This Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

 

Contact Us

 

If you have any questions about this Privacy Policy or how your information is used, please contact us at: hi@neighborhoodpetpals.com